Returns policy

 

We hope you’ll be completely happy with your purchase but if for any reason you would like to return it, you can do so for a full refund within 14 days fromt he date the garments reach your address.
Please note that the garments must be in the same, unworn condition when they are returned to us and that the wax seal and string tag are perfectly intact or we will be unable to offer a refund.
Please contact us via e-mail within 14 calendar days from the date the garments are delivered to your address, explaining the reasons of the return. Your email sent within 14 calendar days from delivery is necessary for the return to be accepted.

Unfortunately we are unable to accept returns on itmes on sale, custom made items or items with variations requested by the customer and to cover returns shipping costs.

Company Information

1.1 This website is owned and operated by The London Tango Boutique Limited.
1.2 The London Tango Boutique Limited is a company registered in England and Wales. Our registered number is 9528603 and our registered office is at: 201 Randolph Avenue, London, W9 1NS
1.3 VAT registration number

Content and accuracy of information

2.1 The information on this website is provided on an “as is” basis. Although we make reasonable efforts to ensure that the information on this website is correct, we give no representations, warranties or guarantees that the content of this website is accurate, complete or up to date.
2.2 Some information on this website is taken from sources external to us or is of a type that changes frequently. In particular, we do not guarantee the accuracy and currency of information about prices, compensation limits and conditions, delivery times, packaging requirements, posting restrictions and prohibitions and conditions of posting in countries outside the United Kingdom.
2.3 We do not necessarily share the opinions expressed on, or endorse the material appearing in, external content published on this website.
2.4 We may make changes to the contents of this website, including to the descriptions and prices of goods and services advertised, at any time and without notice.
2.5 Personalisation of the site based on user activity and preferences may change the appearance and contents of this website t any time.

Security and Privacy

3.1 We take the security and privacy of our systems and our customers’ information very seriously. We review our systems and data to ensure the best possible service to our customers. There are specific offences for unauthorised actions against computer systems and data, and we will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

3.2 By using this website, you agree to the collection and use of your data in accordance with the terms of our Privacy Policy, and the specific customer terms and conditions relevant to the different products and services available through this website.

3.3 For more information about how we use your information, please see our Privacy Policy.

3.4 This website uses cookies. For more information about how we use cookies, please see our Cookies Policy.

3.5 For more information about the terms which apply to each of our products and services, see the specific terms and conditions.

Our liability

4.1 We do not exclude or limit our liability for death or personal injury caused by our negligence.

4.2 To the fullest extent permitted by law, we:
4.2.1 exclude all representations and warranties relating to this website and its contents, including in relation to any inaccuracies or omissions in this website; and
4.2.2 exclude all liability for loss or damage arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised us of the possibility of such potential loss) and indirect, consequential and incidental damages.

Delivery/Shipping

As we produce to order or custom made you can estimate between two and four weeks between order and delivery.